Privacy Statement

Last updated: 14 October 2026

1. Who we are

EcoShield Secondary Glazing is a trading website of Premier Joiners & Construction Management Ltd (company number SC771014). Our contact address is Brucefields Cottage, Hillhead Farm, Stirling, FK7 8EX. You can contact us at sales@ecoshieldsecondaryglazing.co.uk or on 07584 699607.

2. Information we collect

When you contact us or request a quotation, we may receive your name, email address, telephone number, property location, details of the work, and any photographs you choose to send. Our website and hosting services may also process technical information such as your IP address and browser details for security and website operation.

3. Why we use your information

We use enquiry information to respond to your request, assess proposed work, prepare quotations, arrange appointments and communicate about services you have requested. We may also retain relevant business records to meet accounting, legal and regulatory obligations, and use limited technical data to maintain website security.

4. Our lawful bases

Depending on the circumstances, we process personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, or for legitimate interests such as handling enquiries and keeping the website secure. Where consent is required for optional cookies or marketing, we will seek it.

5. Who may receive your information

We may share information with service providers who support website hosting, email delivery, IT administration and our business operations, where necessary. We do not sell personal information. If any provider processes information outside the UK, appropriate data-protection safeguards should apply.

6. Photographs and quotation enquiries

Photographs submitted with a quotation request are used to help assess your windows and proposed work. Please avoid including people or unrelated personal details in photographs where possible.

7. Cookies and third-party services

The website may use essential cookies required for operation and security. Optional analytics, embedded media or other third-party services may set additional cookies if enabled. Your browser settings may allow you to restrict cookies. Any optional non-essential cookies should be managed through the website's consent controls where applicable.

8. How long we keep information

We keep enquiry information only for as long as reasonably needed to respond, manage the customer relationship, resolve disputes and meet applicable legal or accounting obligations. Retention periods depend on the nature of the information and whether work is undertaken.

9. Keeping information secure

We take reasonable organisational and technical steps to protect information from unauthorised access, loss or misuse. No internet transmission or storage method is completely risk-free.

10. Your rights

Under applicable UK data-protection law, you may have rights to access, correct, erase or restrict use of your personal information, object to certain processing, and request data portability where applicable. You can also withdraw consent where processing relies on it. To exercise a right, email sales@ecoshieldsecondaryglazing.co.uk.

If you are unhappy with how your information is handled, you can raise a concern with the Information Commissioner's Office (ICO).

11. Changes to this statement

We may update this statement when our services, website features or legal requirements change. The latest version will be published on this page.